c44 Frequently Asked Questions
Everything you need to know about registering, depositing via bKash or Nagad, placing cricket bets, claiming bonuses, and staying safe on c44 — answered clearly in one place.
Whether you are a first-time player in Dhaka or a seasoned bettor in Chittagong, this page covers the most common questions our players ask. From opening your c44 account and making your first bKash deposit to understanding wagering requirements and BPL betting rules, you will find clear, direct answers below.
Account & Registration
How do I create a c44 account?
Creating a c44 account takes under two minutes. Visit the c44 Login page, tap the registration option, fill in your mobile number and a secure password, then verify your number via OTP. Once verified your account is active and you can make your first deposit immediately. You must be 21 or older to register.
What documents do I need for KYC verification on c44?
c44 requires a government-issued photo ID for KYC — a valid National ID card (NID) is the most commonly accepted document for Bangladeshi players. In some cases a passport or driving licence may also be accepted. You will be asked to upload a clear photo of the front and back of your NID. Verification is typically completed within 24 hours.
I forgot my c44 password — how do I reset it?
To reset your c44 password, go to the Login page and tap 'Forgot Password'. Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, then set a new password. The whole process takes about 60 seconds. If your registered number is no longer active, contact c44 support at [email protected] for manual assistance.
Can I have more than one c44 account?
No — c44 strictly allows only one account per player. Duplicate accounts are flagged by our system and may result in permanent suspension of all related accounts and forfeiture of any winnings. If you accidentally created two accounts, contact support immediately to consolidate them before any funds are at risk.
How do I close my c44 account permanently?
To permanently close your c44 account, email [email protected] from your registered email address stating your request clearly. Withdraw any remaining balance before submitting the request — balances left in closed accounts cannot be reclaimed after closure is processed. Self-exclusion is also available as an alternative if you need a break from gambling rather than full closure.
Deposits & Withdrawals
How long does a bKash deposit take on c44?
bKash deposits on c44 are processed instantly — funds appear in your c44 wallet within seconds of a successful bKash transaction. If your deposit does not reflect after 5 minutes, check your bKash transaction history first to confirm the payment went through, then contact c44 support with the transaction ID and amount for quick resolution.
What is the minimum deposit amount on c44?
The minimum deposit on c44 is ৳200 via bKash, Nagad, and Rocket. There is no minimum for bank transfers via Dutch-Bangla Bank, BRAC Bank, or City Bank, though your bank's own transaction limits may apply. Starting with a small deposit is a good way to explore c44's platform before committing larger amounts.
How do I withdraw my winnings via Nagad on c44?
To withdraw via Nagad on c44, go to your account wallet, select Withdraw, choose Nagad as the method, enter your Nagad number and the amount you want to cash out, then confirm. Withdrawals to Nagad are typically processed within 15–30 minutes during business hours. Make sure the Nagad number matches the one registered on your c44 account.
Are there any fees for deposits or withdrawals on c44?
c44 does not charge any platform fees on standard deposits or withdrawals. However, bKash, Nagad, Rocket, and your bank may apply their own transaction charges as per their standard rate cards. Always check your mobile money app or bank statement for any third-party service charges that may apply to your transaction.
What is the minimum withdrawal amount on c44?
The minimum withdrawal amount on c44 is ৳500 for mobile money methods including bKash, Nagad, and Rocket. For bank transfers the minimum is ৳1,000. There is no daily withdrawal cap for verified accounts, though large withdrawals above ৳50,000 may require additional identity confirmation before processing.
Games & Gameplay
Can I bet on BPL matches on c44?
Yes — c44 offers comprehensive BPL (Bangladesh Premier League) cricket betting including match winner, top batsman, total runs, over-by-over markets, and live in-play betting. BPL markets typically go live 24 hours before the toss. Odds are updated in real time and competitive rates are offered on all Bangladesh Tigers and franchise matches.
Does c44 offer live casino games?
c44 offers a full live casino section powered by providers including Evolution Gaming and Ezugi. Live tables include Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and game-show titles like Crazy Time. All games stream in HD with real dealers. You can access the live casino from the c44 Casino page.
Are the slot games on c44 fair and random?
Yes — all slot games on c44 use certified RNG (Random Number Generator) software from providers such as Pragmatic Play, NetEnt, and Microgaming. RNG certification ensures every spin outcome is statistically independent and cannot be predicted or manipulated. RTP (Return to Player) percentages for each game are published by the providers and typically range from 94% to 97%.
Can I play c44 games on my mobile phone?
Yes — c44 is built as a mobile-first platform optimised for Android and iOS phones. You can play directly in your mobile browser without downloading any app. The site loads quickly on a 4G or Wi-Fi connection. All cricket betting markets, live casino tables, and slot games are fully accessible from a smartphone screen.
Bonuses & Promotions
What welcome bonus does c44 offer new players?
c44 offers a welcome bonus on your first deposit — the bonus amount and percentage are displayed on the promotions page at the time of registration. The welcome bonus is credited to your account automatically after your qualifying deposit clears. Always read the specific wagering requirements attached to any bonus before claiming it.
What are the wagering requirements for c44 bonuses?
Wagering requirements on c44 vary by bonus type. The standard rollover for the welcome bonus is displayed on the individual promotion page. A wagering requirement means you must bet the bonus amount a specified number of times before winnings from that bonus can be withdrawn. Cricket betting and slots both contribute to meeting rollover requirements on c44.
Does c44 offer free spins on slots?
Yes — c44 runs regular free spin promotions on selected slots from providers like Pragmatic Play. Free spins are usually awarded as part of a deposit bonus package or as standalone reload promotions. The number of free spins, the eligible games, and any wagering requirements are stated clearly in each promotion's terms. Check the promotions page for the latest offers.
Is there a loyalty or VIP program on c44?
c44 rewards regular players through a tiered loyalty program. As you wager on cricket betting and casino games your account earns points that unlock higher VIP tiers with benefits including faster withdrawals, higher deposit limits, dedicated account managers, and exclusive reload bonuses. Contact support to learn more about your current tier status.
Safety & Responsible Gaming
Is c44 a safe platform for Bangladeshi players?
c44 uses SSL encryption across the entire platform to protect all player data and financial transactions. Your personal and payment information is stored using industry-standard security protocols, and no financial data is ever shared with third parties without your consent. We recommend players always use strong unique passwords and enable two-factor authentication when available.
What is the minimum age to play on c44?
You must be at least 21 years old to register and play on c44. This age restriction applies to all players regardless of location. During KYC verification c44 confirms your date of birth via your National ID card. Any account found to belong to a player under 21 will be immediately closed and all funds returned.
Does c44 offer self-exclusion for problem gambling?
Yes — c44 takes responsible gaming seriously and offers self-exclusion options for players who feel their gambling is becoming a problem. You can request a temporary cooling-off period (1 day to 6 months) or a permanent self-exclusion by contacting support at [email protected]. During self-exclusion you cannot deposit, bet, or access promotional offers. Visit our Responsible Gaming page for full details.
Where can I get help if gambling is affecting my life?
If you feel gambling is negatively affecting your finances, relationships, or mental health, please seek help immediately. You can contact c44 support to activate self-exclusion or deposit limits at any time. For broader support, speak to a trusted person in your life or reach out to a mental health professional. Remember: gambling should always be entertainment, never a way to solve financial problems. Play responsibly.
Why Players Choose c44
Cricket Betting
BPL, IPL and T20 World Cup markets with live in-play odds updated ball by ball.
Local Payments
Instant deposits and fast withdrawals via bKash, Nagad, Rocket and major Bangladeshi banks.
Slots & Live Casino
Hundreds of certified RNG slots and live dealer tables from Pragmatic Play, Evolution Gaming and more.
Secure Platform
SSL encryption and strict KYC protect every account and every transaction on c44.
Bonuses & Rewards
Welcome bonus, free spins, reload offers and a tiered VIP loyalty program for regular players.
Mobile Ready
Play the full c44 experience on any Android or iOS phone — no app download needed.
Still Have Questions?
Our support team is available around the clock to help players in Dhaka, Chittagong, Sylhet, and across Bangladesh. Reach us at [email protected] or explore more of what c44 has to offer.